Debarshi Das

About Debarshi Das

With over 19 years of full-time experience in software design, implementation, integration, and custom solution delivery, I bring deep technical expertise and strategic insight to every project. For the past 9+ years, my focus has been on designing and implementing comprehensive solutions using ( 2 /), where I’ve delivered scalable, high-impact outcomes for enterprise clients.My core competencies include: of Oracle Service Cloud via agent desktop add-ins, CPMs, custom objects, scripts, and BUI extensions and advanced widget development -(inbound/outbound) within Oracle Service Cloud environments () and integration using Oracle Integration Cloud (OIC)Hands-on experience with / to build intelligent, data-driven solutionsI have consistently demonstrated in both team-based and individual roles, effectively managing cross-functional teams and delivering high-quality software solutions in fast-paced environments. With strong analytical and problem-solving skills, I am passionate about leveraging modern technology to drive innovation and business value.I\'m always looking to connect with like-minded professionals and explore new opportunities in Oracle CX, cloud integrations, and emerging tech. Let’s connect!

Experience

1. Cloud Manager

   Oracle

   Sep 2022 — Present · Bengaluru, IN

   Lead the design and implementation of Oracle Service Cloud solutions for clients, ensuring alignment with business objectives.• Collaborated with cross-functional teams to gather requirements and deliver customized solutions tailored to client needs.• Conducted performance assessments and provided recommendations for continuous improvement.• Provided technical support and training to end-users for optimal system utilization.• Lead and mentor a team of engineers, providing guidance and support for professional growth.• Maintain documentation of cloud configurations, and processes.• Adhere to cloud security policies, controls, and procedures to protect data and assets.• Ensure compliance with industry regulations and standards (e.g, HITECH, HIPAA, OSSA) through regular audits and assessments.

Education

• West Bengal University of Technology, Kolkata

  Master of Computer Applications (MCA), Computer Programming, Specific Applications

  2002 — 2005

• Birpara High School

  High School, Science

  1991 — 1998

• University Of North Bengal

  Bachelor’s Degree, Science

  1998 — 2002

Skills

• .net Framework
• Jquery
• Web Applications
• Mootools
• Smarty
• Cms
• Postgresql
• Oscommerce
• Json
• Css
• Google Analytics
• Web Development
• SEO
• Xml
• Rest
• Object-Oriented Programming (Oop)
• Html
• Pear
• Ajax
• Jqgrid
• Db2
• Xhtml
• Javascript
• Apis
• Wordpress
• Mysql
• Codeigniter
• Drupal
• Git
• Mvc
• Zend Framework
• Soap
• E-Commerce
• Php
• Jquery UI
• Dhtml
• Cloud Applications
• Apache