Debapriya Chatterjee

About Debapriya Chatterjee

I am a seasoned product manager with a passion for building innovative solutions. Having an opportunity to work in fast paced execution oriented startups I have gained deep expertise in Agentic AI domain. In my current role I am focused on leveraging AI capabilities to provide self-service solutions to enterprises. With over 17 years of experience in the Software Industry and 10 years of experience across Product Management, Product Enablement, Go-To-Market, Customer Success and Adoption, my career reflects a commitment to developing impactful product solutions addressing complex business challenges. I excel in storyboarding, prototyping, and fostering strategic partnerships. I value collaborative problem-solving and aim to deliver solutions that empower organizations to achieve operational excellence and customer satisfaction.

Experience

1. Senior Product Manager

   Workato

   Jul 2024 — Present · Palo Alto, CA, US

   Owned strategy, roadmap and growth for AI Apps products in Customer Support, IT, Sales and other domainsLed end-to-end product vision for relaunching AI Agent Assist/Copilot feature for Customer Support domainDelivered AI Agents with defined system prompts, personas, guardrails, and skills, leveraging various LLM modelsOwned migration and enhancement of an acquired Conversational AI product within Workato\'s orchestration platformDeveloped in-product dashboards feature highlighting Agent Performance, CSAT, and Knowledge GapOn-boarded 5 new customers on their first Agentic AI journey by providing actionable domain-specific solutionsCollaborated with customer advisory board to review and gather feedback on product improvements

Education

• IBS Hyderabad

  MBA Marketing, Marketing/Marketing Management, General

  2010 — 2012

• West Bengal University of Technology, Kolkata

  BTech, Computer Science and Engineering

  2003 — 2007

Skills

• IT Strategy
• Software Project Management
• Machine Learning
• Proposal Writing
• Consulting
• Solution Development
• Vendor Management
• Product Management
• Digital Strategy
• Market Research
• Integration
• Business Development
• Project Management
• Requirements Analysis
• Marketing Research
• Data Analytics
• Agile Methodologies
• Management
• IT Service Management
• Requirements Gathering
• Service Delivery
• Business Analysis
• Business Intelligence
• Pre-Sales
• Sdlc
• Solution Architecture
• Telecommunications
• Analysis
• Functional Analysis
• Competitive Analysis
• Business Strategy