Debanway Ghatak
Reservation Associate @The Indian Hotels Company Limited (IHCL)
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WORK HISTORY
Reservation Associate @The Indian Hotels Company Limited (IHCL)
Reservations Specialist | Expertise in Opera, GDS, and Group Booking ManagementSkilled reservations professional with extensive experience in handling individual and group bookings using advanced systems like Opera and GDS platforms, including Sabre. Proficient in managing customer interactions through calls and emails, delivering personalized and efficient booking experiences. Adept at coordinating group reservations, ensuring seamless processes from inquiry to confirmation while maintaining a focus on client satisfaction and operational efficiency.
EDUCATION
Indira Gandhi National Open University
Bachelor's in tourism studies
State Institute of Hotel Management Durgapur
B Sc.
ABOUT DEBANWAY GHATAK
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