Debanjan de Sarkar

About Debanjan de Sarkar

With over 13 years of experience in the information technology space, Debanjan is a Principal Consultant at Infosys, a global leader in next-generation digital services and consulting. He is part of the Microsoft Practice, where he conceptualizes, designs, and delivers solutions in the CRM, XRM, AI Copilots & Agents space for different industry verticals.Debanjan has a strong track record of creating value for clients and stakeholders by leveraging the Microsoft stack, including Dynamics 365 CRM, Power Platform (Power Apps, Copilot Studio), Azure, and AI/ML. He has designed, built, and delivered 20+ solutions across various domains and functions, such as Banking, Education, CPG, Manufacturing, Utilities, Healthcare, Smart Spaces, Sustainability, Waste Management, Marketing, Sales, and Customer Service. He also collaborates with Infosys vertical sales and Microsoft teams to take these solutions to the market and showcase their features and benefits. Debanjan is passionate about solving complex business problems and creating innovative and user-friendly solutions that drive digital transformation and customer satisfaction.Debanjan previously has worked with Cognizant Technology Solutions as a Developer & Support Analyst. He is qualified with an M.B.A. from the T.A. Pai Management Institute, Manipal and a B. Tech in Computer Science Engineering from West Bengal University of Technology, India.

Experience

1. Principal Consultant

   Infosys

   Oct 2024 — Present · Bellevue, WA, US

   Principal Consultant with Infosys’s Microsoft Practice - MBCC (Microsoft Business Consulting Community)Currently building AI Agents for Enterprise across Marketing, Sales & Service, and various industry verticals, while simultaneously planning and executing our go-to-market strategy to reach potential customers.Key Responsibilities:• Solutions Strategy & Roadmap: Defined vision & roadmap for Dynamics 365 CRM, Power Platform, & Azure-based solutions, identifying market opportunities & whitespaces through collaboration with cross-functional teams• User-Centered Design: Led user research, including workshops, interviews, & competitive analysis, to deeply understand customer needs & translate them into compelling user stories, wireframes, storyboards, & UX themes for CRM, XRM, Copilot & Agent solutions• Solution Design & Development: Created detailed solution blueprints & specifications, effectively communicating requirements to the development team & ensuring successful solution delivery through Agile methodologies• Go-to-Market Strategy: Developed & executed go-to-market strategies, including creating marketing collaterals & conducting product/solution demos for customers & senior stakeholders, driving product/solution adoption & revenue growth• Program Development: Designed & launched programs for AI Familiarization, Assessment, and Adoption, including frameworks for establishing & operationalizing AI Centers of Excellence (CoE)• Sales Enablement: Partnered with the global sales team & Microsoft sellers to effectively position & market solutions, contributing to pipeline generation & revenue targets. Supported presales activities, including proposal creation, requirements gathering & analysis, fit-gap analysis, & effort estimation• Product & Solution Evangelism: Served as a product/solution evangelist, showcasing products/solutions to customers & industry stakeholders, effectively communicating the value proposition & driving market awareness

Education

• T A Pai Management Institute, Manipal

  MBA, Marketing and IT/Systems

  2013 — 2015

• Heritage Institute of Technology

  Bachelor of Technology (B.Tech.), Computer Science

  2006 — 2010