Debangshu Halder
Customer Support Specialist | IT Support |
- Role
- Service Desk Agent at Kyndryl
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Service Desk Agent
Jun 2022 — Present · IN
ensured seamless IT operations and exceptional user support- manage and resolve technical incidents reported by users, ranging from hardware and software issues to network connectivity problems. I utilize our ticketing system to log, prioritize, and track these incidents, ensuring timely resolution or escalation to specialized teams- end-user support through various channels, including phone, email, and remote desktop tools, delivering clear and effective solutions- focused on customer service ensures that all interactions are handled with empathy and professionalism, aiming to minimize downtime
Education
Government Model Senior Secondary School
12th
2015 — 2016
Nitte Meenakshi Institute of Technology
Bachelor's degree
2017 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.