Debadutta Ghosh

Network Security Engineer | Expertise in Proxy Servers and Email Security Protocols

Role: Network Administrator at Cogenthub
Location: Baripada, OD, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

Experience

Network Administrator
Cogenthub
Jan 2020 — Present · Kolkata, IN

Education

Berhampur University
B.C.A
2008 — 2011
Nilachal Polytechnic, Bhubaneswar
DIPLOMA
2004 — 2007

Skills

Troubleshooting
Active Directory
Ccna
Vlan
Windows 7
Switches
Linux
Mcse 2003
Dhcp
Servers
Fiber Optics
Microsoft Word
Network Security
Mcsa
Tcp/Ip
Microsoft Office
Microsoft Excel
Technical Support

Contact information

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Work email
•••••@cogenthub.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Cogenthub

Outsourcing and Offshoring Consulting · 350 employees · Founded 2016 · London, United Kingdom

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.

cogenthub.com

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Experience

Network Administrator

Education

Berhampur University

Nilachal Polytechnic, Bhubaneswar

Skills

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