Debaditya Roy
Insights Specialist | Product & UX Research | Forever Curious
- Role
- Staff Researcher at ServiceNow
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Staff Researcher
Mar 2025 — Present · Hyderabad, IN
At ServiceNow, I drive research efforts for User Management Lifecycle which focusses on user profiles and account management. By engaging with end-users and system / IT admins, I translate their needs into actionable insights, significantly improving user experience and satisfaction. My work contributes to a more streamlined user management process within the ServiceNow digital ecosystem.
Education
Asan Memorial S.Sec.
High School Certificate, Commerce
2006 — 2008
Leeds Metropolitan University (Leeds Beckett University)
B.A (Hons.), Business & Management
Northumbria University
MSc, Strategic Marketing
Skills
- Project Management
- Microsoft Powerpoint
- Powerpoint
- Microsoft Excel
- Presentation Skills
- Advertising
- Research
- Marketing
- Oral Communications
- Multicultural Teams
- Customer Service
- Microsoft Word
- Social Media Marketing
- Market Research
- Microsoft Office
- Communication
- Training
- Client Servicing
- Strategy
- Marketing Research
- Communication Written
- Customer Relationship Management (Crm)
- Business Strategy
- Brand Management
- Crm
- Marketing Strategy
- Teamwork
- Team Management
- Marketing Communications
- Management
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