Deb K. Brown
- Role
- Independent Consultant at Dkbrown Group, Llc
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Deb K. Brown
I’m an independent consultant and Stanford SCPM-certified program manager with 16+ years…
Experience
Independent Consultant
Sep 2009 — Present
Cloud-Based Technology Deployments (Conversational AI, ChatGPT, Omni-Channel, Digital Workplace) • Customer Experience/Workplace Strategies • Contact Center Modernization/Transformation • Cost Optimization/ROI • Assessments/Future-State Roadmaps • RFP/Business Case • Program/Project Management • UAT
Skills
- Account Management
- Governance
- Contract Negotiation
- Project Management
- Business Process Improvement
- Call Centers
- Telecommunications
- Vendor Management
- Business Intelligence
- Strategy
- Pmo
- Data Center
- Performance Management
- Business Strategy
- Start-Ups
- Process Improvement
- Management
- Program Management
- Strategic Planning
- Business Planning
- Wireless
- Business Analysis
- Visio
- Service Delivery
- Security
- Leadership Development
- Enterprise Software
- Salesforce.com
- Team Leadership
- Call Center
- Project Planning
- Coaching
- Integration
- Outsourcing
- Product Management
- Leadership
- Forecasting
- Crm
- Business Development
- Operations Management
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