Deb Jacobs

Senior Director @Sentara Health

Cape Coral, FL, US
MOBILE NUMBERS
+15•••••••85

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WORK HISTORY

May 2024 — Present

Senior Director @Sentara Health

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EDUCATION

1990 — 1992

ASN Excelsior College

Registered Nurse, Nursing

2009 — 2011

Excelsior University

MSN - Excelsior College Alumni, Health Systems Administration

2004 — 2008

Excelsior University

BS of Liberal Arts, Excelsior MSN Program - Administrative Management

SKILLS

AnalysisMedicaidLeadershipProvider RelationsCoachingInpatientEmrCustomer RelationsRevenue CycleQuality ImprovementElder CareClinical ResearchLeadership SkillsMedicareHealthcareInsurancePolicyProcess ImprovementCase ManagementHealthcare Information TechnologyChange ManagementClaimLong-Term CareStrategic PlanningHealthUtilization ManagementHealth InsuranceLeadership DevelopmentClaimsManaged CareHealthcare ManagementCase ManagmentHiringBusiness Process ImprovementHospitalsUtilization ReviewProblem SolvingHome CareOperations ManagementCritical Care

ABOUT DEB JACOBS

OPERATIONAL CLINICAL EXECUTIVE Organizational Risk Assessment and Organizational Development Visionary professional with an impressive record of leveraging extensive business acumen and systemic view of organizations to meet diverse business demands and deliver effective change management activities. Documented success in improving organizational effectiveness by planning, assessing, and delivering highly successful operational and compliance strategies. Recognized for leading top-performing teams to complete business-critical initiatives. Respected for enhancing corporate compliance culture while providing coaching/consultation to professionals at all levels. Signature StrengthsOversight quality, compliance & contractual expectations/Ethics best Practices. Meet and exceed internal and external Audits/Quality AssurancePolicy & Procedure Development and Process Improvement Compliance Oversight and Strategic Planning Performance Optimization and Staff engagement Customer oversight and client retentionMedical Policy CAREER ACCOMPLISHMENTS Successfully aligned standard operating procedures for multi-site locations and employers improving key performance measures-Over 13 years in Clinical quality leadership roles as well as 17 years in Managed Care in executive leadership positions- Working knowledge in Six Sigma/LEAN process improvement-Combined 10 successful accreditation reviews with NCQA, URAC, CLIA and CAP-Lead for multiple site employer process improvement activities with system enhancements-Built successful infrastructure for innovative ideas for multi-site locations-Lead employee engagement activities for multiple employers promoting a positive impact on organizational culture. Employee retention and outcome performance management.

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