Deann Souza
Strategic and Impactful Leader | Connecting People with Technology | CSM | PMP
- Role
- Sr Program Manager, Pmo at D. Wilson Agency
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Deann Souza
I am a strategic thinker and an impactful leader who connects people with technology. I…
Experience
Sr Program Manager, Pmo
Mar 2022 — Present · San Diego, CA, US
Manage all Workstreams for the PSS Implementation Project• Executive Level Reporting – Create reports/templates that are shared in HA Officer meetings• Create and manage Smartsheet Project Schedules and RAID Log – Integrated Master Schedule coordination• Program Risk analysis with Program Leaders and PM Team – Daily communication with PM team, weekly release notes from Smartsheet, weekly communication/recap of Expectations• Weekly Master Schedule RAID Log Review with Program leadership • Smartsheet Expert Admin/Owner for the Project Management Office• Daily communication with Operations Domain to discuss DCS implementation strategy• Working with the PMO team to capture any suggested changes/improvements to the project and/or Smartsheet• System Integration analysis – Kiosks, Printers, Baggage, Smart Kargo, etc.• Project Schedule management and review coordination with Executive Sponsor and other leaders• Worked closely with PMO Director – Process improvement, Training Guides, Smartsheet standardization, Project organization, etc.• Data organization – Confluence, Smartsheet, SharePoint, Teams• Strategic Planning, Organization, Communication, Business Analysis, System Analysis, Smartsheet Platform expert
Education
USDHS
High School Diploma
2000 — 2004
Skills
- Software
- System Deployment
- Servers
- Crm
- Routers
- Networking
- Microsoft Windows
- Logistics Management
- Windows 7
- Troubleshooting
- Account Management
- Active Directory
- Xp
- Windows Server
- Hardware
- Computer Repair
- Team Leadership
- Communication
- Leadership
- Software Installation
- Computer Hardware
- Microsoft Technologies
- Customer Relationship Management (Crm)
- Windows
- Sales Management
- Wireless Networking
- Management
- Windows Xp
- Network Administration
- Project Management
- IT Management
- Laptops
- Software Documentation
- Technical Support
- Microsoft Certified Professional
- Operating Systems
- Group Policy
- Computer Diagnostics
- Help Desk Support
- Customer Service
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