Deanna Osment

Quality Control @Peoplefacts

Maumee, OH, US

Performed detailed assessments of references and credentials to ensure accuracy and compliance. Enhanced efficiency through development and implementation of quality assurance processes. Identified and reported quality deficiencies to align with established standards. Executed quality assurance of court records to ensure accuracy in search criteria and data entry. Handled and documented billing details for clients. Cultivated collaborative relationships across departments. Engaged clearly across all communication channels, ensuring direct and effective interaction. Documented and reviewed employee errors to provide targeted training. Documenting quality processes, procedures, findings and reports. Ensuring adherence to industry regulations, standards, and policies. Recognized opportunities to refine processes and introduced effective procedures for quality control.

Owens Community College

Social Work

CCS

High School