Deanna Lapierre
- Role
- Senior Director, Talent Development (Global Head of Talent Development) at LivePerson
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Deanna Lapierre
Agile and innovative results-driven global Human Resources (HR) leader with proven…
Experience
Senior Director, Talent Development (Global Head of Talent Development)
May 2022 — Present
Developed and continually drive innovative talent strategy across company driving organizational change aligned to business needs, strategies, and outcomes driving employee retention. Provided guidance and leadership to team of talent development and enablement professionals. Developed annual talent goals and strategy to support employee growth and leadership development. Partner with HR COE (DEI, Total Rewards, HRBPs and Transformation) leaders to execute HR programs ensuring integrated delivery. Designed and implemented creative learning solutions to support the development of a high-tech workforce including developmental assessments and development planning workshops. Implemented competency model by gaining leadership buy-in, development of workshops on competency modeling/mapping, and HRBP enablement toolkit. Managed collaborative team to operationalize vision including implementation of LMS and learning content, development, and talent management planning systems. Led development programs embracing a growth mindset, assessments, and self-guided development planning. Developed and implemented functional manager and strategic leadership training programs. Provided coaching to managers to support their own and team development solutions. Partner with leaders and HRBPs to create BU-specific development solutions. Managed vendor relationships and partnered with internal procurement and finance team specialists. Designed an annual performance management process incorporating development and engagement elements and implementation of an upgraded OKR system supporting a performance-based culture. Built and launched talent review and succession planning process with 3-year strategic plan to bridge talent gaps, support internal rotations and identify programs for ready-now successors. Implemented onboarding program with concierge to support new hire integration across global regions. Designed hiring manager “successful onboarding and engaging new hires\" training.
Education
State University of New York at Plattsburgh
BA, English
Capella University
Master's degree, Human Resources Management and Services
San Francisco State University
Human Resources Management and Services
1994
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