Deangelo Chaney
- Role
- Bu Compliance Officer Iv at EverBank
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Deangelo Chaney
As a child, I developed a ‘never give up attitude which has turned into the mentality of…
Experience
Bu Compliance Officer Iv
Mar 2023 — Present
Monitor and analyze complaint data for trends to assess potential Compliance risks-Perform assigned compliance testing as assigned and promptly escalate compliance concerns-Perform data analysis of all compliance-related reports or data received or sent from or to internal or external customers to ensure accuracy and completeness-Conduct ongoing reviews and oversight to ensure business activities follow all relevant policies, procedures, rules, and regulations-Oversee and manage any customer complaints, with appropriate responses and filings from to final disposition-Reviews and assists in maintaining compliance-related policies and procedures for compliance with regulatory requirements and sound risk management practices-Identify, draft, and present issues that require corrective action to SMEs-Review of the monthly Servicing consumer complaints, regulatory impact, trends, and maps-Review of the consumer oral and verbal UDAAP complaints in the areas of Servicing, Trust, and Banking -Manage quality/content/timeliness of written responses to consumer complaints from CFPB, State Attorney General, Florida Office of the Controller of Currency, Investors, and Consumers-Knowledge and understanding of consumer regulations, including but not limited to Reg B, Reg D, Reg DD, Reg G, Reg O, Reg V. Reg X. Keg Z, Flood, MLA, SCRA, Far Lending, UDAP, UDAAP, and Privacy Act
Skills
- Loans
- Call Center
- Recruiting
- Outlook
- Microsoft Office
- Management
- Mortgage Servicing
- Employee Benefits
- Marketing
- Call Centers
- Marketing Research
- Sales
- Investments
- Program Management
- Salesforce.com
- Sales Management
- Business Development
- Customer Service
- Mortgage Underwriting
- Powerpoint
- Telecommunication Services
- Access
- Leadership
- Marketing Strategy
- Negotiation
- Customer Retention
- Team Leadership
- Microsoft Word
- Microsoft Excel
- Presentations
- Team Building
- Customer Satisfaction
- Time Management
- Credit
- Marketing Communications
- Process Improvement
- Training
- Contract Negotiation
- Finance
- Insurance
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.