Dean Fernandes
Global Dealer Operations | Capability & Capacity | Strategic Planning | I help Operations reduce waste, increase PROFITS through Process Improvement & Lean Methodology.
- Role
- Member Board of Directors at Crest Management Company, AAMC
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Dean Fernandes
A Global Operations leader, serving Dealer needs in Service, Parts and Digital Operations & Condition Monitoring, supported with technical communications background, adept in Condition Monitoring, Contamination Control standards. Accomplished Senior Operations professional with more than 20+ years of experience leading and supporting Global Product Support Operations for the world leader in heavy equipment manufacturing and sales. Proven history in delivering complex projects on-time and within budget despite demanding expectations, shifting priorities, and stringent deadlines. A strategic leader who is well-versed in Service, Parts, and Digital Operations for dealership networks in Asia, Africa, North America, and Canada. Record of accomplishment in the design and delivery of continuous improvement efforts that improve critical business processes and relationships by streamlining and refining business operations. Six Sigma Black Belt leveraging Lean methodologies to drive business excellence, customer loyalty via voice of the customer (VOC) initiatives and building customer-centric programs.
Experience
Member Board of Directors
Crest Management Company, AAMC
Jun 2020 — Present · Houston, TX, US
Serve on the Board of Directors.
Education
University of Phoenix
Bachelor of Science in Business, Operations Management and Supervision
2020 — 2021
Rutgers Business School
Service Managers Program, Business Administration and Management, General
2018 — 2019
Skills
- Dealer Network Development
- Engineering
- Goodwill Administration
- Condition Monitoring
- Strategic Planning
- Forecasting
- Continuous Improvement
- Service Business Review
- Sales Operations
- Failure Analysis
- Service Operations
- Warranty
- Project Management
- Engine Rebuilding
- Product Management
- Leadership
- Six Sigma
- Training
- Collaborative Problem Solving
- Telematics
- Sales
- Team Leadership
- Technical Writing
- Program Management
- Business Process Improvement
- Process Improvement
- Budgets
- Team Facilitation
- Heavy Equipment
- Management
- Team Building
- Dealer Development
- Lean Manufacturing
- Inventory Management
- Technical Communication
- Warranty Administration
- Analysis
- Time Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.