Dean Engelman
Vice President Operations @Stock & Option Solutions
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WORK HISTORY
Vice President Operations @Stock & Option Solutions
Nashville, TN, US
People and process centered leadership to scale service operations Deliver world-class service experience to our clientsSuccessfully balance cost and revenue targets for sustained business growth
EDUCATION
Xavier University
Master of Business Administration (M.B.A.)
Penn State University
Bachelor of Science (BS)
ABOUT DEAN ENGELMAN
15+ years experience scaling a start-up Client Service and Operational Equity Compensation business to score 80+ Net Promoter Score and develop business relationships worth more than $20B in revenue supporting 2M participants. In addition, I pioneered a Shared Services function combining data with Agile, 6 Sigma, and Lean techniques to strip dollars annually from a $20M operating budget. INCLINED TO LEARN. I am an open-minded person who loves to explore and experiment with new places, ideas, and people. I use a Learning Posture to incorporate new ideas, like Agile, Lean, design thinking, 6 Sigma, and data warehousing to nimbly improve efficiency, leading to improved business results. ENERGETIC. I seek to take responsibility and apply my gifts to give people and the business room to navigate and adapt in today’s continuously disruptive, changing environment. We either win as a team or we learn and concentrate our efforts more diligently on the next opportunities. STEWARD LEADER. Whether it be business, relationships, the community, or the environment, I strive to nurture and develop all elements into a sustainable and valuable future state. OUTCOME FOCUSED. I began my career in hospitality because I aspire to help people enjoy their experience and their lives. I have carried this mindset forward with every role to put people first and help them achieve their goals. ACTIVE LISTENER. Focus conversation and negotiating with business teams, partners, and vendors using new, powerful strategies to reduce costs and reach the best agreed upon outcomes. Proven results with new client business and improved profitability of existing business. BUSINESS LIFECYCLE SUPPORT. Experience scaling start up efforts within large organizations, enhancing strategy and vision within mature organizations, and problem solving and managing improvement projects to gentrify struggling organizations. Certification NASD Series 7, 9/10 | Certified Equity Professional
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