Dean Betz

Vice President, Member Relations -Western Region at ICBA | Sales Leader | Relationship Builder | Building trusted client relationships by turning challenges into solutions that drive growth and long‑term success.

Role
Vice President, Member Relations Officer at ICBA
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dean Betz

As a Senior Account Executive at Fiserv, I contribute to enhancing client relationships and driving revenue through innovative digital card services solutions. Our team empowers financial institutions by leveraging SaaS platforms to improve cardholder engagement, reduce fraud, and increase operational efficiency. My background in sales management and partnerships includes impactful roles at Fiserv and Harland Clarke, where I supported community financial institutions in achieving strategic goals. By aligning business operations with sales strategies, I help organizations navigate complex challenges and deliver measurable outcomes.

Experience

  1. Vice President, Member Relations Officer

    ICBA

    Nov 2025 — Present · Phoenix, AZ, US

    As a Member Relations Officer at the Independent Community Bankers of America (ICBA), I manage relationships and drive business development to advance ICBA’s mission of fostering an environment where community banks thrive. My role combines sales, service, and advocacy, supporting community banks across the Western United States.

Education

  • University of Northern Iowa

    Bachelor of Arts, Communications & Public Relations

Skills

  • Leadership
  • Negotiation
  • Process Improvement
  • Marketing
  • Customer Relationship Management (Crm)
  • Cross-Functional Team Leadership
  • Coaching
  • Crm
  • Contract Negotiation
  • Selling
  • Start-Ups
  • Strategic Partnerships
  • Strategy
  • Strategic Planning
  • Account Management
  • Financial Institutions
  • Business Process Improvement
  • Forecasting
  • Sales Management
  • Training
  • New Business Development
  • Sales Operations
  • Customer Retention
  • Management
  • Team Building
  • Sales
  • Budgets
  • Sales Process
  • Business Development
  • Budgeting

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