Daniel A.
Senior Operations Administrator at FedEx
- Role
- Professional Tutor at Guilford Technical Community College
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
EducationView LinkedIn profile
About Daniel A.
Daniel is a contact center professional who enjoys operations work and creating real…
Experience
Professional Tutor
Guilford Technical Community College
Jan 2022 — Present · Jamestown, NC, US
Education
University of Phoenix
Master of Arts in Organizational Management
1998 — 2002
University of Phoenix
Masters
2002 — 2004
Guilford Technical Community College
Associate's degree
2022 — 2024
Guilford Technical Community College
Emergency Medical Services
2009 — 2010
Skills
- Coaching
- Data Analysis
- Six Sigma
- Microsoft Office
- Sales
- Process Scheduler
- Strategic Planning
- Cevo and Hazmat Awareness Certifications
- Accounting
- Vendor Management
- Orchestrated Major Paradigm Shift in Training and Newhire Initiatives
- Customer Retention
- Budgets
- Customer Service
- Forecasting
- Certified Leadership Readiness Advisor
- Human Resources
- Expert in Managing, Leading and Building Relations in a Team Environment
- Business Process
- Process Improvement
- Proficient in Presentation, Oral and Written Communication.
- Change Management
- Workforce Management
- Customer Relationship Management (Crm)
- Crm
- Employee Training
- Software
- Quality Assurance
- Business Strategy
- Call Center
- Project Management
- Marketing
- Leadership
- Operations Management
- Teamwork
- Call Centers
- Business Analysis
- Presentations
- Business Process Improvement
- Sdlc
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