Deana Christensen

About Deana Christensen

Empathetic and detail-oriented Human Resources professional with deep expertise in employee benefits strategy, implementation, compliance, and administration across the US, Canada, and UK. Recognized for leading complex benefit programs, optimizing vendor partnerships, navigating regulatory requirements. Known for strong critical thinking, effective problem solving, and clear communication across all organizational levels. Adept in aspects of HIPAA, ACA, ERISA, COBRA, FMLA, ADA, IRS, and DOL regulations.

Experience

1. Benefits Program Manager

   Savers | Value Village

   Sep 2022 — Present

   Benefits administration, analysis, and auditing of health and welfare and retirement benefits. • Assists with the implementation and continuous improvement efforts associated with the benefit program initiatives including the overall program design. • Manage multiple external vendors TPA, consultants, and brokers. • Oversees the annual 401(k) audit and compliance testing activities. • Prepares and submits governmental filings to ensure federal and statutory compliance. • Project lead in planning, communicating, and executing annual open enrollment. • Complex problem resolution. • Resolves legal/administrative benefit issues in partnership with ERISA attorney.