Dean Vo
Technical Account Manager at Yardi Systems | RentCafe, Client Services
- Role
- Technical Account Manager at Yardi
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Dean Vo
Coding revealed a whole new realm of possibilities for me. I was ready to take on the working world after finding my first job post-graduation. To be part of a team of working professionals, and seeing what I was able to accomplish in this environment was exciting. From helping my clients achieve their daily goals, to assisting my coworkers in improving internal issues, I found it all to be thrilling as this meant there was always something greater to accomplish. As I was collaborating with my teammates, I eventually got a sneak peek into the world of coding - Visual Basic for Applications (VBA). The endless ways to assist others in their daily tasks enticed me to dive deeper. This step forward made me realize just how much I enjoyed creating tools that would help others make their lives easier. Writing my first piece of code that allowed others to automate part of their workflow just by having them click a button gave me the fulfillment I was searching for! To this day, I still look forward to these aspects of coding and plan on continuing to expand my knowledge of the coding world. Currently, I am delving more into the world of HTML5, CSS3, and JavaScript. Please feel free to reach out to me if you\'d like to discuss about your experience, growth opportunities, or anything at all. GitHub: https://github.com/DeanVo
Experience
Technical Account Manager
Dec 2021 — Present
Managed a portfolio of clients serving as the primary technical and strategic point of contact for their marketing websites, CRM, and leasing workflows.• Fostered strong client relationships by proactively identifying needs, resolving challenges, and ensuring successful product adoption and utilization across the RentCafe suite.• Collaborated cross-functionally with product, engineering, and sales teams to advocate for client needs and contribute to product enhancements and issue resolution.• Utilized technical skills in API integrations, HTML, CSS, and SQL to customize solutions and troubleshoot client-specific configurations.
Skills
- Social Media
- Event Planning
- Microsoft Office
- Sales
- Customer Service
- Social Networking
- Powerpoint
- Leadership
- Public Speaking
- Microsoft Word
- Teamwork
- Retail
- Time Management
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