Dean Smith
Regional Manager Asia-pacific @Audley Travel
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WORK HISTORY
Regional Manager Asia-pacific @Audley Travel
London, GB
Audley is an award-winning tour operator that specialises in luxury, tailor-made travel in over 80 countries
EDUCATION
Northumbria University
BA (Hons), Modern Languages & Economics, 2:1 (Hons)
ABOUT DEAN SMITH
A highly experienced Head of Sales and Service with over 25 years experience of recruiting, building and driving sales teams in the leisure and corporate travel industry. Core Experience: Management consultancy and mentorship, profit optimisation and revenue growth, client retention/customer experience, quality control implementation, all aspects of recruitment process from initial telephone interview to ongoing quarterly staff reviews, driving telesales and conversion rates with particular emphasis on ground arrangements, business scaling, exceeding sales targets at all levels, product development and marketing, remote team management, corporate travel business development, charity grant application assessment, small business start-up.
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