Dean Owen
Head of Key Accounts @Citypay
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WORK HISTORY
Head of Key Accounts @Citypay
London, GB
Helping organisations optimise payment performance and reduce acquiring costs through bespoke gateway solutions.Key Focus Areas:Payment cost optimisation strategiesCustom payment gateway deploymentsAcquirer routing & commercial optimisationEnterprise payment consultingMigration from Stripe / Shopify / legacy PSPsTypical Results:Up to 50% reduction in processing feesImproved authorisation ratesRetained checkout UX during migrationCentralised reporting & reconciliation
EDUCATION
Alderson Broaddus University
BSc, Physical Education, sociology and anthropology
SKILLS
ABOUT DEAN OWEN
I help businesses take control of their payments.Most companies unknowingly overpay for card processing, operate with inflexible gateways, or lose revenue through inefficient payment flows.At CityPay, we work with ambitious organisations that want more than a standard PSP.We help them: Reduce online transaction costs (often by 30–50%) Customise their payment gateway without disrupting customer experience Improve checkout performance and conversion Simplify reconciliation and reporting Future-proof payment infrastructureWith over 25 years of payment expertise behind CityPay, our technology supports:eCommerce platformsEnterprise merchantsGovernment organisationsTravel & subscription businessesHigh-volume transaction environmentsUnlike off-the-shelf providers, we tailor payment architecture around the business — not the other way around.If you\'re reviewing payment costs, scaling online revenue, or simply want to understand what better payments look like, I’m always happy to have a conversation. Message me directly or connect here.
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