Dean MacRi
- Role
- Founder & CEO at Cielocx
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Dean MacRi
I love to help customer-obsessed leaders overcome the obstacles which hinder their…
Experience
Founder & CEO
Jan 2003 — Present
Cielo\'s Mobile Assist Platform™ allows clients to engage and service their customers directly through the mobile channel. Our goal is to help our clients achieve excellence in their contact center and customer service organization by: • increasing customer engagement productivity, • improving performance of the contact center agent, and • building long-term, trusting relationships with the customer. Dean has more than 20 years experience in technology and consumer applications including Customer Relationship Management, Digital Advertising Services and Sports & Entertainment Media.
Skills
- Analytics
- Wireless
- Digital Strategy
- Customer Relationship Management (Crm)
- Mobile Marketing
- Mobile Applications
- Start-Ups
- Mobile Advertising
- Sem
- Mobile Devices
- Advertising
- Digital Media
- Digital Marketing
- Business Development
- Crm
- Mobile Internet
- Enterprise Software
- Management
- E-Commerce
- Strategic Partnerships
- Online Advertising
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