Dean Krueger
Principal Customer Success Manager, AT&T. Telecom veteran of 30 years. 2024 AT&T Diamond Club winner.
- Role
- Principal Customer Success Manager at AT&T
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Principal Customer Success Manager
May 2006 — Present · Atlanta, GA, US
Have managed Fortune 100/500 accounts. Have achieved over 100% every year since joining AT & T. Also have a Critical Focus on retention of the account base – managing contract renewals. Was 131% of quota in 2007 and 121% in 2008, was top ranked Inside AE in the company in 2009 at 273%, and ended 2010 at 156%. Product set expertise in MPLS, VoIP, Cloud Based Services, Dedicated and Switched voice, MIS, Managed and Unmanaged Services, Hosting, Conferencing, IPTF/TF Services and Local Services.2009 stack ranked #1 in Inside Sales and won trip to the Winter Olympics in Vancouver. 2011 Diamond Club Winner and stack ranked #1 for all of Inside Sales.2024 Diamond Club winner.
Skills
- Direct Sales
- Mpls
- Voip
- Saas
- Call Center
- Cloud Computing
- New Business Development
- Solution Selling
- Account Management
- Channel
- Telecommunications
- Customer Retention
- Sales
- Enterprise Software
- Sales Management
- Salesforce.com
- Co-Location
- Managed Services
- Lead Generation
- Wireless
- Management
- Unified Communications
- Cold Calling
- Sales Process
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