Dean Kontul
EVP- Chief Information Officer Intelligent Automation (AI, CCaaS,CRM)/Contact Center & Investment Operations/at KeyCorp; Future Ready Workforce Program Executive Business Leader
- Role
- Future Ready Workforce Business Leader at Keybank Commercial
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Dean Kontul
An accomplished and future ready results-focused entrepreneurial executive with expertise in leading large, multi-million dollar, cross functional teams in achieving business transformation, growth, and financial results. A dynamic technology and customer-centric leader who helps drive businesses impacts by conceiving and leading strategic initiatives ahead of industry trends and disruption. Proven ability to innovate, working with emerging technologies to optimize end-to-end customer journeys, and operations. Adept at building and leveraging internal and external partnerships to implement strategies that drive bottom-line results. Acknowledged as a people leader with integrity, credibility and passion for talent growth. A succeeding career concentrated in: • Delivery Channels Leadership/Technology Delivery and Support/ Supplier Management/Outsourcing & Business Strategy execution• Proven skills in driving successful enterprise wide strategic programs • Achieving sustained operational excellence through innovation • Driving business objectives with Strategic Partnerships and Alliances• Building positive relationships to promote synergy, drive positive change Developer of talent, mentor and coach to many at all levels within Key and industry. Community and board activities include board member and instructor for Junior Achievement, board chair of Junior Achievement of Greater Cleveland; supporter of Leukemia & Lymphoma Society, and Race for the Cure.
Experience
Future Ready Workforce Business Leader
Feb 2018 — Present · Cleveland/Akron, OH, US
Launched and lead the execution of a large-scale Future Ready initiative for Key’s Technology and Operations vertical (Future Ready@KTO), which both defined a vision and course of action for us to ensure we both develop the skills that will be most critical to the success of our business priorities and build a platform to allow employees to be the CEO’s of their own career
Education
St. John's University, The Peter J. Tobin College of Business
Master of Business Administration - MBA
Fairfield University
B.S.
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