Dean Howe

About Dean Howe

A proud military Veteran, proven leader and customer service professional. Skilled in multiple market recruiting and strategy development, customer relations and product support management, individual or organizational training. Superior ability to coach and mentor emerging leaders, peers, and supervisors. Able to identify market expansion and penetration opportunities and utilize varied recruiting strategies to achieve desired outcomes. Ability to analyze and summarize data, make decisions that are customer focused consistently led to increased resource utilization, efficiency, and enhanced customer service. Experience nurturing customer relationships and managing cross-functional teams to achieve objectives and deliver results. Proven trainer with extensive experience conducting multi-echelon needs based training events, training program development and leadership assessment. Key Skills: Leadership, Talent Acquisition, Team Builder, Analytical Ability, Communication Skills, Policy and Regulation Interpretation, Resource Utilization/Prioritization, Strategic Planning, Employee Development, Problem Solving, Succession Planning, Skilled Presenter, Escalated Case Management, Customer Centric Focus, Senior Leadership Liaison.

Experience

1. Motorcycle Sales

   Teddy Morse\'s Daytona Harley-Davidson

   Nov 2022 — Present · Ormond Beach, FL, US

Education

• Touro University

  Master of Business Administration (MBA)

  2005 — 2008

• Davenport University

  Bachelor of Applied Science (BASc)

  2000 — 2002

Skills

• Recruitment/Retention
• Negotiation
• Public Speaking
• Event Management
• Student Recruiting
• Talent Acquisition
• Employee Training
• Strategic Planning
• Team Leadership
• Military
• Team Building
• Training & Development
• Career Counseling
• Training
• Customer Service
• Enrollment Management
• Cross-Functional Team Leadership
• Recruiting
• Mentoring
• Management
• Applicant Qualification and Processing
• Sales Presentations
• Policy
• Customer Relations
• Program Management
• Student Recruitment
• Sales Management
• Mentoring of Staff
• Program Development
• Educational Management
• Analysis
• Customer Negotiations
• Call Center Management
• Organizational Leadership
• Leadership Development
• Warranty Administration
• Presentation Development
• Customer Satisfaction
• Leadership Mentoring
• Enrollment Services