Dean Harkness

Regional Manager @Astrak Global

Fife, GB

As a Regional Account Manager at Astrak, I am responsible for driving sales growth and expanding market presence within the South West. Astrak, a leading provider of undercarriage parts and ground engaging tools, relies on my expertise to build strong customer relationships and deliver tailored solutions to meet our clients\' needs.Key Responsibilities:Sales and Business Development: Lead efforts to identify and secure new business opportunities within the region. Develop and implement strategic sales plans to achieve and exceed revenue targets.Customer Relationship Management: Establish and maintain strong relationships with key clients, ensuring high levels of customer satisfaction. Act as the primary point of contact for regional accounts, addressing inquiries, resolving issues, and providing exceptional service.Market Analysis: Conduct thorough market research to identify trends, competitive landscape, and potential areas for growth. Utilize this information to inform sales strategies and optimize market penetration.Account Management: Oversee the complete sales cycle, from initial contact through to contract negotiation and closing. Manage existing accounts to ensure continued growth and profitability.Collaboration and Coordination: Work closely with cross-functional teams, including marketing, product development, and supply chain, to ensure seamless service delivery and support for customers.Reporting and Forecasting: Maintain accurate records of sales activities, customer interactions, and market data. Provide regular reports and forecasts to senior management to inform strategic decision-making.