Dean Brandt
Vice President, Client Processing - Operations Project Lead @BNY
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WORK HISTORY
Vice President, Client Processing - Operations Project Lead @BNY
Pittsburgh, PA, US
Spearheaded the development of an AI Agent chatbot to facilitate brokers\' transition to self-service, enhancing efficiency in Banking Transaction Services. • Completed Alteryx Designer Core Certification and nominated for a rigorous 3-month UI Path training program. • Designing and implementing an automated metrics dashboard, improving performance visibility for the Retained Assets Service operations team managers.• Operations project lead for BNY, working on Bureau of Fiscal Services\'(US Treasury Department) Direct Express program aimed at expanding accessibility for the unbanked and underbanked by providing federal benefits via prepaid debit cards.
ABOUT DEAN BRANDT
As a seasoned Project and Operations Manager with diverse industry experience, I thrive…
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