Deshayla Hopkins

Deshayla Hopkins

Supervisory Information Technology Specialist @U.S. Department Of The Treasury

Washington, DC, US
MOBILE NUMBERS
+13•••••••85

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WORK HISTORY

Sep 2014 — Present

Supervisory Information Technology Specialist @U.S. Department Of The Treasury

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The U.S. Department of the Treasury a major and influential leader in today\'s global economy. We have over employees across the country and around the world.As an IRS Information Technology leader serve as an expert in IT planning and policy concepts, principles and methods. Involved in the selection, management or evaluation of aspects of the IT investment portfolio to include but not be limited to; manage, lead, evaluate, coach, mentor, provide training needs, the analyses, investigations, audits, and assimilation of IT portfolio performance data for distribution to IT leadership, Chief Information Officer, Chief Financial Officer, IRS Leadership, Congress and the IRS Oversight Board.The mission of IRS Information Technology is to provide leadership in the delivery of information technology solutions that anticipate & meet enterprise-wide needs by empowering employees to deliver customer-centered, value-creating systems, products, services, & support.Promoted as Manager within User & Network Services, Service & Planning Improvements, Security & Audit Management for the Audit Reporting division, leading in the coordination of The U.S. Department of the Treasury in major audits conducted by Government Accountability Office (GAO) & Treasury Inspector General for Tax (TIGTA) Administration.Supervisory Information Technology Specialist – March 2021 – present – Full-time (40hrs+/wk.)Management Official Reassigned as Team Lead Information Technology Specialist Security Management Official Team Lead Information Technology Management and Program Analyst Management Official Information Technology Executive Assistants to Executive Director Enterprise Program Management Office (Enterprise Program Controls) 120-day detail (equivalent to a Sr. Manager) Management Official Information Technology Specialist (Policy and Planning) September 2014 – present– Full-time (40hrs+/wk.)

EDUCATION

2008 — 2010

DeVry University Ft. Washington PA

Bachelor of Applied Science (B.A.Sc.), Computer Engineering Technology, B.S.

2000 — 2003

InferTech Training Center, Delaware and Comcast University Training

Certificates and training

SKILLS

Network AdministrationSipAvayaTroubleshootingTelecommunicationsLan-WanCall CenterEnterprise SoftwareWirelessEthernetNetwork DesignVoipVpnCall CentersIpIp VpnDnsComputer Network OperationsActive DirectoryBroadbandTcp/IpOracle ReportsTelephonyNetworkingComputer HardwareCustomer ExperienceMpls

ABOUT DESHAYLA HOPKINS

An eager individual looking to obtain a challenging career with focus on managing…

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