Deauntae Morrow

Process Consultant at Progressive Insurance

Role
Process Consultant at Progressive Insurance
Location
Cleveland, OH, US
LinkedIn followers
500 followers

About Deauntae Morrow

I’m decisive. I prefer deliberate, controlled and organized approaches to problems. I value facts to make calculated decisions. I can thrive in an unstructured and spontaneous environment but I’m not a fan of ambiguity. Completing work with discipline is my natural state. Exercising the highest levels of quality are important to me, so I’m naturally detail oriented. I’m a bottom-line, results driven, individual. I’m motivated by quality & data driven approaches that don’t sacrifice bottom-line results. Having the option to modify processes or procedures to increase quality makes me happy. My ability to articulate a variety of topics allows me to work collaboratively with diverse groups of people. I have no problem encouraging cooperation or involving others in decision making processes. I have experience with and can contribute to managerial, technical & personnel duties of operations. I prefer to “be in the know,” so I’m never opposed to learning new procedures or techniques. I take pleasure in doing things the right way the first time.

Experience

  1. Process Consultant

    Progressive Insurance

    Feb 2021 — Present

    I work with Commercial rate revisions. My project includes rate validation, testing, production, and compliance for the Commercial Control group.I build, maintain, improve, design, document, implement, and process map for rating validation. Leveraging my product knowledge, I streamline the rating process for internal stakeholders while providing detailed product and rating support for IT, Research and Development, Pricing, Software Designers, Product Developers, QA testing, as well as every department of insurance across the United States.

Education

  • Cleveland State University

    Bachelor of Arts (BA), Psychology

    2012 — 2014

  • University of Toledo

    Psychology, Counseling, & Minority Studies

    2008 — 2011

Skills

  • Community Outreach
  • Microsoft Office
  • Sales
  • Mental Health
  • Psychology
  • Teamwork
  • Leadership Development
  • New Hire Orientations
  • Event Management
  • Strategic Planning
  • Team Building
  • Program Development
  • Management
  • Training
  • Social Networking
  • Public Speaking
  • Teaching
  • Time Management
  • Leadership
  • Customer Service
  • Powerpoint
  • Microsoft Excel
  • Conflict Resolution
  • Event Planning
  • Fundraising
  • Nonprofits
  • Human Resources
  • Research
  • Critical Thinking

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Deauntae Morrow — Process Consultant at Progressive Insurance in Cleveland, OH, US | Unifers