David Dotson
Entrepreneurial Leader | Product Management | New Business Development | Enterprise Solutions
- Role
- Head of Customer Experience at Xops
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About David Dotson
As an innovative and entrepreneurial product and business development executive, I apply my deep experience in technology solutions, business development, product management, and enterprise solutions to build and foster trusting relationships and create impactful and meaningful products. I am an engaging leader who drives engagement, innovation, retention, and revenue growth by building strategic partnerships and scaling organizations. Throughout my career, I have progressed through roles where I managed high-performing teams, created meaningful products, generated revenue growth, and optimized operations through orchestration and automation. Please review the following highlights from my career history: • Identified, initiated, and launched a global managed service offering focused on enabling the Future of Worke, achieving $4M+ in annual revenue in two years.• Defined, designed, and developed a go-to-market strategy delivering serives to small-businesses, generating $400M+ in annual revenue. I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at d••••••••@gmail.com. AREAS OF EXPERTISE Growth Marketing Customer SuccessStrategic Direction Technical Solutions Executive Leadership B2B Sales ExecutionProduct Management Strategic PartnershipsRelationship Management Strategic Account Management Benchmarking & Business ValueStrategic Business Development
Experience
Head of Customer Experience
May 2024 — Present
XOPS is an AI Ops software company dedicated to revolutionizing IT operations through the power of artificial intelligence. Our cutting-edge solutions enable businesses to optimize their IT infrastructure, enhance performance, and drive efficiency.
Education
Community College of the Air Force
Associate of Science - AS, Aerospace Engineering
Skills
- Product Management
- Strategy
- Disaster Recovery
- Integration
- Project Portfolio Management
- Data Center
- Prici
- Vendor Management
- Leadership
- Vendor Relationships
- Team Building
- Management
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