Darshan Desai
Customer Success | AI Powerd Observability
- Role
- Lead Customer Success at Dynatrace
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Darshan Desai
Highly skilled CSM with experience in all stages of customer life cycle from Onboarding to Renewal, and expertise in Strategic Discussions, QBRs, Relationship management, account expansion and retention.I\'ve strategically managed Large MSPs, GSIs, Government, BFSI and Enterprise customers across APAC, EMEA and NA regions over the years, collaborating with cross-functional teams and working closely with customer decision makers to ensure they get the best value out of the purchased product or a service.
Experience
Lead Customer Success
Jun 2024 — Present · Mumbai, IN
Education
Jaipur National University
Bachelor of Business Administration - BBA
Skills
- Telecommunications
- Cisco Technologies
- Red Hat Linux
- Solaris
- Lan-Wan
- Wireless
- Networking
- System Administration
- Sql
- Linux
- IT Strategy
- Ca Spectrum
- Printers
- Iis
- Windows
- Servers
- Network Design
- Ca Ehealth
- Database Administration
- Voip
- Active Directory
- Xp
- Oracle Applications
- Data Center
- Windows Server
- Ccna
- Ca Systemedge
- Mysql
- Switches
- Technical Support
- Virtualization
- Routers
- Dhcp
- Dns
- Integration
- Network Administration
- Ip
- Https
- Backup Exec
- Troubleshooting
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