Dwight Cranford
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- Role
- Technical Services Senior Manager at Pure Storage
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Dwight Cranford
Operations Manager with a technical background utilizing Unix and Intel. Currently manage a team of 30 employees providing Operations support to over 300 customers. Provide leadership and guidance to the team, perform career discussions and performance evaluations. Focus on Continual Improvement projects to ensure that we are delivering the best of breed support to our customers.
Experience
Technical Services Senior Manager
Jun 2025 — Present · RTP, NC, US
Education
Appalachian State University
Bachelor of Science (B.S.), Information Systems
1994 — 1998
Skills
- Team Leadership
- Integration
- Data Center
- Pmo
- Pmp
- Leadership
- IT Outsourcing
- Software Project Management
- Crm
- Itil
- Service Delivery
- Management
- Outsourcing
- Business Analysis
- Global Delivery
- Requirements Gathering
- Troubleshooting
- Program Management
- Supply Chain Management
- IT Operations
- Disaster Recovery
- Customer Satisfaction
- Testing
- Sharepoint
- Sla
- Enterprise Architecture
- Software Documentation
- Sdlc
- Solution Architecture
- Incident Management
- Vendor Management
- Process Improvement
- IT Management
- IT Strategy
- Service Management
- Contract Management
- Project Delivery
- Project Planning
- Six Sigma
- System Administration
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