Donald Cox
Principal Services Consultant @symplr
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WORK HISTORY
Principal Services Consultant @symplr
As a Principal Services Consultant, I lead the implementation, optimization, and clinical integration of workflow and nurse staffing solutions—bridging clinical practice and technology to improve operational efficiency and patient care. Key Responsibilities & Accomplishments:• Lead enterprise implementations of patient acuity and workforce management tools, including workflow scoping, solution design, EHR integration, configuration, team education, and go-live support.• Streamline clinical workflows by analyzing HL7 message content to ensure accurate mapping of documentation elements to acuity classification logic.• Perform advanced data analysis using SQL and system analytics to validate patient classification accuracy, identify trends, and inform system configuration improvements.• Redesigned implementation processes, cutting rollout time by 60% and standardizing best practices across projects and consultants.• Launched an Organizational Change Management (OCM) program, driving stakeholder alignment, user adoption, and sustained success across client sites.• Mentor and train consultants in new implementation methodologies, solution-specific HL7 interpretation, and workflow integration strategies.• Collaborate cross-functionally with IT, clinical leadership, and informatics teams to align system design with clinical goals and operational metrics.Tools/Technologies: HL7 | SQL Server | symplr Workforce & Acuity | Clinical Workflow Design | Change Management | EHR Integration (Epic, Cerner)
EDUCATION
Trident University International
Graduate Certificate, Health Informatics
Winston-Salem State University
BSN, Nursing
Appalachian State University
General Ed, Biology
Trident University International
Master's Degree, Health Administration - Health Information Technology
SKILLS
ABOUT DONALD COX
As a Nurse Informaticist and health IT professional with a foundation in bedside clinical…
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