Donald Cox

Principal Services Consultant @symplr

Lexington, NC, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2019 — Present

Principal Services Consultant @symplr

View department →

As a Principal Services Consultant, I lead the implementation, optimization, and clinical integration of workflow and nurse staffing solutions—bridging clinical practice and technology to improve operational efficiency and patient care. Key Responsibilities & Accomplishments:• Lead enterprise implementations of patient acuity and workforce management tools, including workflow scoping, solution design, EHR integration, configuration, team education, and go-live support.• Streamline clinical workflows by analyzing HL7 message content to ensure accurate mapping of documentation elements to acuity classification logic.• Perform advanced data analysis using SQL and system analytics to validate patient classification accuracy, identify trends, and inform system configuration improvements.• Redesigned implementation processes, cutting rollout time by 60% and standardizing best practices across projects and consultants.• Launched an Organizational Change Management (OCM) program, driving stakeholder alignment, user adoption, and sustained success across client sites.• Mentor and train consultants in new implementation methodologies, solution-specific HL7 interpretation, and workflow integration strategies.• Collaborate cross-functionally with IT, clinical leadership, and informatics teams to align system design with clinical goals and operational metrics.Tools/Technologies: HL7 | SQL Server | symplr Workforce & Acuity | Clinical Workflow Design | Change Management | EHR Integration (Epic, Cerner)

EDUCATION

2008

Trident University International

Graduate Certificate, Health Informatics

N/A

Winston-Salem State University

BSN, Nursing

N/A

Appalachian State University

General Ed, Biology

2014

Trident University International

Master's Degree, Health Administration - Health Information Technology

SKILLS

CpoeHealth Information ExchangeSoftware ImplementationInformaticsHospitalsEmployee TrainingHealthcare Information TechnologyEhrSharepointTrainingEmrNursingPatient SafetyProcess ImprovementLeadershipHealthcare ManagementHealthcareProject ManagementHl7Revenue CycleOperations ManagementHipaa

ABOUT DONALD COX

As a Nurse Informaticist and health IT professional with a foundation in bedside clinical…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.