Dwight C. Lee Brooks
Enterprise Data Analytics Senior Vice President at Virginia Credit Union
- Role
- Senior Vice President, Enterprise Data Analytics at Virginia Credit Union
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Dwight C. Lee Brooks
Highly collaborative and results driven data and analytics leader who partners across technology and business teams to support operational strategies and establish long term vision. Exceptional at assessing businesses for strategic improvement, and turning raw data into value add information. Experience covers full spectrum of data roles incorporating data modelling, data management, data quality, business intelligence tools, analytics, business modelling, reporting, control monitoring, and strategic solution implementation. Expert managing and leading people, including performance management, recruiting, and talent development.I take great pride in my results drive, ownership, integrity, and ability to see the broader picture across teams.Programming and Software Skills - Teradata SQL, Oracle SQL, Microsoft SQL Server, Unix/Linux, R, Microsoft Office Suite, Tableau, Business Objects, Microstrategy, SPSS, RapidMiner, SAS Enterprise Miner, Toad, VBA
Experience
Senior Vice President, Enterprise Data Analytics
Jan 2018 — Present · Richmond, VA, US
Lead Virginia Credit Union\'s data science, business intelligence, data warehousing, and data governance strategies for the entire enterprise. All accolades truly go to the awesome team in my department.• Implemented a predictive model related to product recommendations, resulting in a lift of $45MM in loans and $50MM in deposits as of a 9 month test read• Performed Funnel analysis and Association Rule Mining analysis to identify enhancements to our digital onboarding process, which led to a 15%+ improvement in digital onboarding completions• Improved Collections Outbound and Inbound performance by rolling out a Collections Propensity to Pay Outbound Call Model yielding efficiencies valued at $350K 5 year NPV; rolled out Collections Inbound staffing model decreasing the inbound abandon rate by 400 basis points year over year • Oversaw the build of an historical SQL Server data warehouse covering members, products, operations, channels, etc, for all areas of Virginia Credit Union• Steered the roll out of a Tableau BI dashboard suite centralizing information for the entire enterprise to meet the needs of high level executives as well as daily users of detailed data • Improved efficiency and prioritization of Enterprise Data Analytics department by converting project delivery to Agile Kanban and setting up Steering Committees to vet analytic/reporting/warehousing strategies
Education
Hampden-Sydney College
Bachelor of Science (B.S.), Mathematics
1988 — 1992
Virginia Commonwealth University - School of Business
Master of Science (M.S.), Business w/ concentration in Decision Sciences and Business Analytics
2010 — 2015
University of Richmond
Customer Experience Certificate Program
Skills
- Analysis
- Financial Services
- Teradata
- Vendor Management
- Data Analysis
- Management
- Sas
- Data Warehousing
- Business Analysis
- Predictive Modeling
- Process Improvement
- Banking
- Risk Management
- Analytics
- Business Process Improvement
- Credit Cards
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