David Chua

About David Chua

Experienced IT service management and project management professional with 25 years of…

Experience

1. Program Manager (2023-present), Sr Project Manager (2021-2023), Project Manager (2020-2021)

   UC San Diego Health

   Jan 2020 — Present · San Diego, CA, US

   Manage IT programs and projects for UCSD Health PMO including cybersecurity, technical upgrades and data center migration.• Manage Cybersecurity Enhancement program and projects to address vulnerabilities and protect UCSD Health’s systems against malicious activities such as cyberattacks, ransomware, malware, phishing, etc.• Manage a large strategic effort to support UCSD Health’s Data Center migration from San Diego, CA to Irvine, CA.• Responsible for scoping, estimating, planning, coordinating technical activities with emphasis on collaborating with technical teams to ensure the milestones, issues, risks and decision are tracked and documented well.• Complete IS Strategic Capital projects and manage other enterprise wide IS driven initiatives.• Utilize broad technical knowledge of IT disciplines, specialized knowledge of the organization’s mission/business needs, and the healthcare industry in general to manage large-scale projects and programs effectively.• Conduct assigned projects/programs in accordance with PMO project/program management methodology; approve plans and stakeholder expectations; coach others on PMO’s project/program management methodology /tools.• Direct and coordinate activities supporting multiple smaller projects with multiple project managers.• Provide hands-on leadership and process subject matter expertise to project teams and senior level management.• Develop and maintain project schedule using PMIS tools,(e.g. MS Project, Clarity PPM, Service Now) to include WBS, task dependencies, durations, resource assignments, and critical path.• Ensure appropriate project governance is in place and used (e.g. project steering committee, change control, baseline management).

Education

• University of Arkansas at Little Rock

  BBA, Business, Management, Marketing, and Related Support Services

  1987 — 1991

• University of Redlands

  MBA, Management Information Systems and Services

  2008 — 2013

Skills

• Six Sigma
• Hipaa
• Strategic Planning
• Vendor Management
• Help Desk Support
• Nortel Contivity Vpn
• Customer Service
• IT Management
• Information Technology
• 21 Cfr Part 11
• Testing
• Sharepoint
• Cloud Computing
• Process Improvement
• IT Service Management
• Change Management
• Performance Management
• Servers
• Crm
• Itil
• Microsoft Crm
• Global Regulatory Compliance
• Disaster Recovery
• Troubleshooting
• Strategy
• Succession Planning
• Integration
• Document Management
• Network Administration
• Project Management
• Training & Development
• Hp Service Manager
• Leadership
• Performance Metrics
• Field Support
• Business Intelligence
• Information Security
• Operating Budgets
• Knowledge Management
• Sarbanes-Oxley Act