David C.

Guest Support Specialist @WestJet

Calgary, AB, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2022 — Present

Guest Support Specialist @WestJet

View department →

Calgary, AB, CA

Created a guest interaction standard, improving satisfaction scores Trained new sales agents, improving customer engagement by 32% Ensured consistency in sales & service interactions, driving retention

SKILLS

Team LeadershipTime ManagementOnline AdvertisingNew Business DevelopmentLeadershipCoachingBusiness-to-Business (B2b)Team BuildingManagementSales OperationsCustomer RetentionDirect SalesCustomer ServiceBuilding RelationshipsSolution SellingSalesforce.comCold CallingAccount ManagementSocial MediaCustomer Relationship Management (Crm)BloggingLead GenerationSoftware as a Service (Saas)Business DevelopmentRelationship BuildingCloud ComputingMicrosoft OfficeSalesSelling SkillsKey Account ManagementEvent PlanningSales ProcessSales PresentationsSales ManagementMarketingStrategic PartnershipsOnline MarketingStrategySaasSelling

ABOUT DAVID C.

Dynamic sales and business development professional with 15+ years delivering top revenue growth, team performance, and customer satisfaction. Adept in project management, consultative solution selling, and strategic planning. Record of turning underperforming teams into market leaders, driving customer retention rates above 97%, and securing multimillion-dollar enterprise deals.

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