Darren Edwards
IT & Operations Leader | Wireless & AV Systems Expert | Service Delivery & Vendor Management | Public Trust Cleared | 10+ Years in Secure Government Environments
- Role
- Wireless Specialist at United States Senate
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Darren Edwards
Resourceful and results-driven IT and Operations Leader with 10+ years of progressive experience supporting mission-critical technology functions within secure government and enterprise environments. Known for delivering exceptional IT service, managing complex vendor and contract relationships, and executing large-scale operational improvements. Proven success in team leadership, wireless and AV systems, cross-functional coordination, and emergency response. Trusted advisor with a strategic mindset and hands-on experience enhancing technology adoption and customer service delivery.
Experience
Wireless Specialist
Aug 2023 — Present · Washington, DC, US
Manage end-to-end lifecycle of wireless assets across Senate offices, from procurement through deployment and decommission.• Advise offices on selecting optimal wireless products, service plans, and vendors; ensure alignment with operational needs and cost efficiency.• Lead vendor liaison efforts, contract performance monitoring, and wireless billing issue resolution.• Maintain and audit wireless inventory systems and contribute to policy development and technical testing.
Education
University of Memphis
Hospitality Administration/Management
The H.O.P.E Project
Information Technology
2014 — 2014
Hospitality High School
High School, Hospitality Administration/Management
2007 — 2010
Skills
- Social Skills
- Ms Office 2007/2010/2013
- Windows Server 2003/2008/2012
- Remedy
- Vendor Management
- Google Chrome
- Patch/Security Management
- Help Desk Support
- Customer Service
- Sql
- Office 365
- Ie 7/8/9/10
- Information Technology
- Cloud Computing
- Windows Xp
- Win7 Migration
- Social Networking
- Port, Protocols and Tcp/Ip
- Troubleshooting
- Microsoft Exchange
- Sccm
- Project Management
- Windows
- Leadership
- Firefox
- Active Directory
- Technical Support
- Computer Hardware
- Windows Xp/Vista/7
- Networking
- Microsoft Excel
- Management
- Windows 7
- Microsoft Office
- Sales
- Microsoft Word
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