Daniel C. Chan
Digital Transformation Leader with certifications in Cloud, AI, Product Management, Agile Software Engineering and DevOps
- Role
- VP IT and Senior Program Director at Maximus
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Daniel C. Chan
Proven track record building high performing teams in delivering transformative business results using innovative technologies. Demonstrated expertise in Cloud Computing, AI, Agile, DevOps and new business development.
Experience
VP IT and Senior Program Director
Jun 2014 — Present · Albany, NY, US
Transformed the service delivery to over 5 million New York Health Insurance Exchange (NYSoH) consumers using digital, cloud and AI technologies. Reduced costs by 50%. Improved information security compliance by 90%. Implemented an omnichannel strategy to improve outreach and strengthen consumer engagement. Used lean-agile DevOps to improve operational efficiency by 400%. Exceeded all client SLAs. Won 2020 PR NEWS Digital Award in Mobile App. Contributed to business growth from a startup to a billion-dollar venture in less than 3 years. Using NLP ML models to generate six-figure savings. Achieved certification in AWS Solution Architecture, AWS Machine Learning, Udacity Data Architecture and Cloud-Native Architecture nanodegrees, SAFe Scrum Master, DevOps, Product Management, Release Train Engineer and Agile Software Engineering.
Education
University of Southern California
Ph.D., Aerospace Engineering
1993 — 1997
Texas A&M University
BS, Aerospace Engineering
1978 — 1982
Massachusetts Institute of Technology
SM, Aeronautics and Astronautics
1982 — 1984
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