Debbie Bridges

About Debbie Bridges

At JPMorgan Chase, the team excels in fraud prevention and claims production with over two years of experience. By utilizing tools like the CATT system and aligning with evolving compliance guidelines, the team consistently achieves 100% target performance. Productivity has increased substantially while delivering strong data quality results and reducing variability across key metrics. Collaboration with leadership and a focus on growth opportunities drive continuous improvement and operational excellence. Prior to this role, contributions at CoreLogic included conducting detailed reviews of residential appraisals and performing market research to ensure valuation accuracy and client satisfaction. This experience in quality control and analytical problem-solving complements current expertise in risk management, compliance, and fraud operations, demonstrating a commitment to delivering impactful results in high-stakes environments.

Experience

1. Fraud Specialist 1

   JPMorganChase

   Feb 2023 — Present · Plano, TX, US

   Demonstrated the ability to meet targets (100%) in claims production in utilizing the queues of Debit Card Fraud, Perfection Queue, and Missing Items, as well as learning the CATT tool in the Non-fraud department.Demonstrated a thorough knowledge of key policy changes to stay within department risk and control guidelines. Increased productivity by over 105% while maintaining strong DQ results and reducing variability in the scorecard metrics expectations.Communicating with leaders to ensure continuous self-improvement and embrace development & mobility opportunities.

Education

• Western Governors University

  Master's of Science

  2018 — 2020

• Dallas Baptist University

  Bachelor of Business Studies