Daniel Boyd
Experienced and Passionate Professional Services and Customer Success Leader | Father of 3
- Role
- Senior Technical Delivery Manager at UDig
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Daniel Boyd
I have over 10 years of experience managing complex projects to deliver results on time and under budget. I also have 3 years of experience leading and scaling a global Project Management Team. Currently, I work as a Senior Delivery Manager at UDig. In my role today I consult and lead multiple projects for a Fortune 500 retail client. Our projects consist of ML Camera Products, AI Sales Tools, a Mobile Point of Sales Application and beyond. My wife and I also currently own a hair salon, Haven Hair Co, which I am responsible for doing whatever my wife asks, haha(which really isn\'t much because she\'s a BOSS!).Previously I’ve spent about 10 years in various customer success and professional service roles from Account Management to Manager of Professional Services. In these roles I’ve implemented products and services for customers by developing project plans, coordinating and managing cross-functional teams, identifying and resolving risks, managing renewal conversations and negotiation, and delivering solutions on time and under budget. I\'ve also led and scaled teams to high performing output with excellent client satisfaction.Competencies: Global Management, Hiring, Employee Development, Coaching, Program Building, Project Management, Relationship Management, Data Analytics, Planning, Communication, Leadership, Team Management, Time Management, Risk Management, Negotiation, Organization, Agile, Waterfall, Budget Management, Strategic Planning, Playbook Development, Escalation Management
Experience
Senior Technical Delivery Manager
Oct 2023 — Present · Nashville, TN, US
UDig is a technology consulting company led by impact. We\'re your partner in turning big ideas into real impact. With our deep industry expertise and capabilities across strategy, software, data & analytics, AI, and automation, we co-create digital products tailored to advance your business goals. Together, we go farther and faster to deliver results that matter to you, your stakeholders, your business, your customers, and your industry.
Education
University of Memphis
Bachelor of Business Administration - BBA, Business Administration and Management
2016 — 2019
The University of Alabama
Business Administration and Management, General
2007 — 2010
Skills
- Management
- Microsoft Excel
- Leadership
- Microsoft Office
- Microsoft Word
- Process Improvement
- Training
- Project Management
- Research
- Windows
- English
- Outlook
- Team Leadership
- Project Planning
- Program Management
- Customer Service
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