Daniel Benischek

About Daniel Benischek

Dan is a seasoned executive with over 25 years of experience in leading and improving…

Experience

1. Chief Operating Officer

   Ece Educational Credential Evaluators, Inc

   Jan 2024 — Present · Milwaukee, WI, US

   Reporting to the President, currently serving as COO for one of the largest non-profit organizations providing credential evaluation services for individuals worldwide who are seeking educational or employment opportunities in the United States and Canada.• Oversees all aspects of ECE\'s production and technology operations, quality, & compliance with industry standards and best practices, leading record revenue and net income in first year.• Leads efficiency and scalability initiatives to incorporate AI and Machine Learning into processes and practices.• Partners with Finance, Human Resources, Marketing, and Research leaders to develop strategies to accelerate growth and opportunities that support our organizational mission and vision.• Created and utilized Capacity and Pricing modeling to ensure volume and service level goals are mutually supported in strategic planning and execution.

Education

• The University of Iowa Tippie College of Business

  Master of Business Administration (M.B.A.), Management & Operations

  2004 — 2005

• Nebraska Wesleyan University

  Bachelor of Science (B.S.), Business Administration

  1993 — 1997

Skills

• Program Management
• Customer Service Operations
• Team Building
• Management
• Business Process Improvement
• Training
• Customer Satisfaction
• Strategic Leadership
• Leadership
• Data Analysis
• Cross-Functional Team Leadership
• Forecasting
• Sales Operations
• Customer Service
• Strategic Planning
• Customer Service Management
• Strategy
• Product Development
• Certified Green Belt
• Metrics Reporting
• Operations Management
• Process Improvement