Bernd Becker

Volkswagen Commercial Vehicles Head of Marketing & Sales Experience Solutions @Volkswagen Group

Berlin, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Volkswagen Commercial Vehicles Head of Marketing & Sales Experience Solutions @Volkswagen Group

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Hannover, DE

Department lead within Volkswagen Commercial Vehicle\'s Global marketing and sales team- Continous development and implementation of Global digital business strategy- Design of customer experience along marketing and sales journey- Definition of business architecture and implementation of relevant customer touchpoints, e.g. customer website, online car configurator, customer dialogue platforms, online shop, CRM system (Salesforce), dealer management system, data integration & analytical tools- Definition and implementation of global operation models for defined 360° customer experience- Change and implementation management for digital transformation in Volkswagen Commercial Vehicle marketing and sales operation

EDUCATION

1995 — 1999

University of Münster

Dr. rer. pol., Dissertation & Business Consultant in Sales & Retail Management

1989 — 1994

University of Münster

Diplom-Kaufmann, Studies in Marketing, Sales & Retail Management

SKILLS

Business DevelopmentDigital MarketingRelationship MarketingMarketing ManagementMarketingAdvertisingMobile MarketingCustomer InsightB2bDirect MarketingOnline AdvertisingIntegrated MarketingAutomotiveInteractive MarketingAccount ManagementOnline MarketingCrmBrand ManagementMarketing StrategyStrategic PlanningCompetitive AnalysisBusiness StrategyDigital MediaCreative StrategyManagementDigital StrategyMarketing CommunicationsCustomer Relationship Management (Crm)StrategyE-Commerce

ABOUT BERND BECKER

Volkswagen AG: Head of Marketing & Sales Experience Solutions

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Bernd Becker — Volkswagen Commercial Vehicles Head of Marketing & Sales Experience Solutions at Volkswagen Group in Berlin, DE | Unifers