Devang Bhuta

Senior Technical Product Manager @TELUS

CA

Products - Subscription Platform | Loyalty, Referral (Acquisition)| Supply Ops Led 3 product teams, managing a backlog of 150+ items and delivering 25+ high-impact features per quarter, accelerating time-to-market by 30% while aligning with strategic objectives. Spearheaded the launch of a subscription platform, generating $8M in revenue in year one and $5M in annual savings; developed a roadmap to onboard 30+ products by 2027. Increased customer engagement by over 8% month-over-month through AI-driven analytics and implemented an AI-powered escalation management tool, reducing customer escalations by 85%. Enabled $1.5M in incremental revenue by building and maintaining 35+ product dashboards, providing real-time insights to 10+ teams and improving operational visibility by 50%. Boosted productivity by 40% and efficiency by 60% by re-engineering change management from a file-based system to a real-time microservices architecture, reducing turnaround time from 24 hours to near real-time.

Welingkar Institute of Management

Master of Business Administration - MBA

University of Mumbai

Bachelor of Engineering - BE