Dayna L. Senter

About Dayna L. Senter

Open to new opportunities: Contract, Freelance, Full Time ~ Professional with an extensive background in Project and Program Management, Functional/Technical Consultancy, Business Analysis, Software Configuration/Implementation, and Customer Success, most recently within the Human Resource (HR) industry.Highly skilled Functional Software/Systems Project Manager, Software Trainer, with diversity from End-User training to Top Level/Stake Holder training. As well as strong Mentoring and Relationship Management/Building expertise. Energetic personality with exceptional analytical, organizational and people skills. Dedicated to achieving profitability and delivering outstanding customer service. Strong personal ethics and integrity, conveying a professional image of honesty and compassion for customers’ needs. Proven track record of exceeding company growth goals. Expert in client relationship building, creating innovative strategies, analysis & implementation.Specialties: Functional / Technical Project Management Consultancy, Business Analysis, Strategy Development, SDLC, Implementation Software Life Cycle; Full Project Management/Configuration from sale to go-live/ongoing support, Strong Presentation Skills, Corporate/End User/Individual Training, Knowledge Base Documentation, Client Relationship Building, SaaS and On Prem.*Lanteria HRIS Partner.

Experience

1. Business Systems Development Education Manager

   Sullivan Beauty

   Jul 2021 — Present · Hooksett, NH, US

   Research/Implement software solutions to enhance business and process functionalities.• Manage business website (WordPress/Gravity Forms). • Develop and implement enhancements to drive traffic/increase revenue. • Design and configure new enhancements to website as needed.• Coordinate, manage and oversee all aspects of onsite & virtual education events, working closely with various manufacturers, vendors, internal teams and educators. •Marketing education as well as assisting on published projects and productions• Work side by side with owner, managing a diverse array of projects.

Education

• Middlesex Community College

  Business Administration and Management, General

Skills

• Office365
• Troubleshooting
• Account Management
• Budgets
• Customer Relationship Management (Crm)
• Sales Process
• Program Management
• Confluence
• HR Software
• Jira
• Hrms
• Team Building
• Management
• Telecommunications
• B2b
• Cloud Computing
• Project Management
• Agile & Waterfall Methodologies
• Business Analysis
• Process Improvement
• Time Management
• Salesforce.com
• Corporate Training
• Strategy
• Direct Sales
• Solution Selling
• Leadership
• Negotiation
• Networking
• Microsoft Office
• Sales
• Training
• Sharepoint
• Business Development
• New Business Development
• Windows
• Marketing Strategy
• Human Resources
• Society for Human Resource Management (Shrm)
• Microsoft Word