Dayna Gutmann

About Dayna Gutmann

Experienced executive operations professional with a demonstrated history of successful…

Experience

1. Director of Operations

   Stepp Commercial

   Mar 2017 — Present · Santa Monica, CA, US

   Manages nationally ranked commercial real estate brokerage with $315 million in sales per year. Manages staff of 6 and assists with managing sales team of 14 real estate agents. Runs day to day operations of the company, with exceptional project management record with a consistent 90% retention of deal flow. Maintains complex calendar for company organizing both sales and marketing events and maintains President’s personal calendar including extensive travel coordination. Transaction management from beginning to end, including creating legal contracts and documentation, maintaining deadlines, communicating efficiently between opposing parties, and ensuring top level support to sales team. Builds and maintains positive client relationships by dictating all correspondence, acting as the main point of contact, managing conflict and ensuring client retention. Acts as head of Human Resources, oversees payroll, hiring, dismissal and sole management of staff, staying up to date on current laws and creation of Employee Handbook. Oversees financials for company, maintaining a budget and handling all billing for both the company and President’s personal wealth. Implements sales tools including Salesforce CRM program, procedures for transactions, and sales performance tracking and rankings.

Education

• San Diego State University

  Bachelor of Arts (B.A.), English

Skills

• Single Family Homes
• Sellers
• Public Relations
• Luxury
• Outlook
• Investment Properties
• Marketing
• Sales
• Referrals
• Event Planning
• First Time Home Buyers
• Customer Service
• Real Estate
• Short Sales
• Listings
• Real Estate Transactions
• Management
• Office Management