Dayann Thompson

About Dayann Thompson

Lead Quality Assurance Specialist & Certified Scrum Master with 10+ years of experience who guided geographically dispersed cross-functional team members to achieve successful implementation of high-quality mobile (iOS, Android) and web-based (SaaS) software. I streamlined Agile ceremonies, implemented Scrum methodology, and resolved roadblocks, resulting in on-time and within-budget project completion. Agile Coach | Scrum Facilitation | Impediment Removal Email: d••••••••@comcast.net PROFESSIONAL SUMMARY: I increased the team\'s productivity by 80% with my exceptional people management, effective communication abilities, and sharp decision-making. While facilitating Scrum of Scrums (SoS) and helping the team deliver more high-quality features, I reduced the number of roadblocks by 50%. I\'m committed to establishing and nurturing solid stakeholder relationships and building teams that give 100% of their abilities. Excellent at defining project scope and goals using early planning directives and collaborating with internal resources to ensure project execution. Reputation for integrity, diversity, perseverance, and being quick at mastering new roles and responsibilities. CORE COMPETENCIES: Stakeholder Engagement Agile Coaching Strategic Planning Conflict Resolution Retrospective Facilitation Continuous Improvement Sprint Planning User Story Creation Sprint Backlog Management Product Backlog Management Project Management Flexibility Team Building ACCOMPLISHMENTS: Elevated team efficiency by 50% through strategic facilitation of Agile ceremonies. Reduced delays and errors by 40% through proactive collaboration with stakeholders. Mitigated project risks by 80% through the implementation of a robust management strategy. Reduced project delivery time by 30% by streamlining processes and removing impediments. CERTIFICATIONS: Certified Scrum Master (CSM) Certified SAFe POPM (POPM) Certified SAFe 6.0 Agilist (SA) Outside of work, you will catch me online gaming or cooking in the kitchen. I\'m always looking to grow my personal and professional network. Contact me via LinkedIn or directly at d••••••••@comcast.net.

Experience

1. Lead Quality Assurance Specialist

   Cook County Government

   Aug 2024 — Present · US

Education

• DeVry University

  BS

• MicroTrain

  ITIL 4 Foundations

  2024 — 2024

Skills

• Databases
• Visio
• Unix
• Program Management
• Requirements Analysis
• Sdlc
• Testing
• Telecommunications
• Quality Center
• Sharepoint
• Software Documentation
• Microsoft Sql Server