Dayana Hernandez
Business System Analyst Ii @FIS
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WORK HISTORY
Business System Analyst Ii @FIS
Act as the voice of the customer to ensure the delivery best-in-breed products that advance the way FIS, pay, bank, and invest. As the world’s most innovate fintech which solutions touch nearly every market, company, and person on the planet. Work with development team to analyze business and user needs, scooping, documentation of requirements, and translation into proper system requirement specifications. Identify and document business strategies and improvement opportunities. Conduct a variety of functionality tests such as system, integration, readiness, and acceptance tests. Report and review testing results and ensure changes made by programmers are correct and aligned with objectives. Re-engineer processes to deliver greater effectiveness and efficiency. Manage projects from the initial to the closing phase. Mentor, guide, advise and/or check the work of less experienced business systems analysts.
EDUCATION
Universidad de las Ciencias Informáticas
Bachelor of Engineering (B.Eng.), University of Computer Sciences
ABOUT DAYANA HERNANDEZ
Proficient in: Microsoft Visio, SharePoint, JIRA, Clarity, ALM, Microsoft Team Foundation…
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