Dayana Garzon Lagos

Corporate Management Trainee @Park Hyatt Aviara Resort, Golf Club & Spa

Carlsbad, CA, US

Completed a 6-week cross-departmental rotation across all major hotel divisions, including Rooms, Front Office, Housekeeping, Engineering, and Sales, to develop a well-rounded understanding of luxury hotel operations- Rotated through all F&B outlets—including fine dining, in-room dining, banquets, and poolside service, gaining hands-on experience in both front-of-house and back-of-house functions- Assisted F&B managers in daily operations, team coordination, and guest recovery, contributing to seamless service delivery during high-volume periods- Participated in leadership and strategy meetings to learn management best practices and operational decision-making processes- Contributed to guest experience by stepping into supervisory roles during peak hours and ensuring seamless, high-quality service- Learned and actively applied Forbes Travel Guide Five-Star standards, supporting service excellence and reinforcing brand training with fellow colleagu

University of Delaware

Bachelor of Applied Science - BASc

The American College of Greece

Bachelor of Applied Science - BASc

Sussex Technical School District

High School Diploma