Dayakar Lolla
Oracle CX / CRM | Oracle VBCS | Oracle Service Cloud | Oracle Sales Cloud
- Role
- Technical Lead at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Dayakar Lolla
With over 12 years of comprehensive experience in the IT industry, I bring a wealth of expertise across various technology domains, specializing in Oracle Service Cloud (CX), Oracle Fusion CX Sales, and Visual Builder (VBCS). My journey has involved leading complex projects, designed responsive web applications, and customizing enterprise-level customer portals. Core Expertise: • 9+ years of hands-on experience in Oracle Service Cloud portal development, including custom scripting, business rules, process models, and service integrations. • Proficiency in Oracle Fusion CX Sales, Oracle Redwood theme, and Groovy scripting for B2B solutions. • Extensive background in PHP frameworks (CodeIgniter, Laravel) and CMS platforms like WordPress and Drupal. • In-depth experience in front-end technologies: HTML5, CSS3, JavaScript, jQuery, Bootstrap, and Angular for responsive web design. • Skilled in working with REST & SOAP APIs, GIT version control, and automation tools like Grunt. Technical Leadership & Collaboration: Currently serving as a Technical Lead at Tech Mahindra, I guide cross-functional teams to deliver solutions that align with business objectives and technical goals. I have also collaborated on projects for global clients like Mercedes Benz, GE Appliances, and DAFZA, ensuring high-quality deliverables and seamless integrations. Project Highlights: • Developed and customized Oracle CX portals for major clients, enhancing their customer engagement with intuitive interfaces and workflows. • Led UI and backend development for several enterprise systems, integrating with tools like Oracle OIC for seamless data exchange. • Contributed to web store application analysis at GlobalLogic, ensuring compliance with Google Chrome Web Store guidelines. Educational Background: Master’s in Computer Applications (MCA) from JNTU Kakinada, with a consistent record of academic excellence.
Experience
Technical Lead
May 2021 — Present · Hyderabad, IN
Education
Z.P.High School
P. R. Government College
2008 — 2011
Sri Prakash College of Engineering
Master of Computer Applications (MCA)
2008 — 2011
P.R.Government College
Bachelor of Science (BS)
2005 — 2008
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