Daya D.
Senior Information Technology Project Manager @American Water
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WORK HISTORY
Senior Information Technology Project Manager @American Water
NY, US
Responsible for end-to-end IT project delivery, ensuring alignment with business goals through budget/schedule control, stakeholder engagement, resource coordination, and risk management. Key responsibilities include planning, IT asset oversight, cross-functional leadership, vendor coordination, and regulatory compliance.Responsibilities • Delivered full-cycle IT projects, overseeing scope, schedule, budget, and SDLC phases from architecture to post-launch support.• Directed cross-functional teams across IT, business, and vendors to deliver complex enterprise initiatives.• Acted as primary liaison between executive sponsors, business units, and delivery teams to ensure alignment and delivery.• Managed Digital HR program - SAP SuccessFactors optimization Project implementation viz. Onboarding, Ask HR Bot, My SupportHub, BSI, PAC implementations etc.• Lead FinOps initiatives to optimize cloud spend, improve forecasting accuracy, and enhance financial accountability across IT operation.• Managed multimillion-dollar budgets, resource allocation, and vendor contracts to optimize ROI.• Created and managed POs, ensuring accurate invoicing and timely payment reconciliation.• Assessed program-level risks and dependencies; implemented mitigation strategies and executive-level reporting.• Facilitated business case/ROI development to guide technical solutioning and investment decisions.• Developed project dashboards, executive reports, and stakeholder communication plans.• Coordinated QA testing and validation of integrated applications to ensure compliance and quality standards.• Created communication plans to keep stakeholders informed and engaged throughout the program lifecycle.
EDUCATION
Project Management Institute
The Basics of Scrum, Project Management
New Horizon Computer Institue
Microsoft Share Point, Share Point 2010
Masters in Sciences
Master's degree, Science
New Horizon Computer Institute
Microsoft SharePoint Designer 2013, Information Technology
Yash Creations
Certificate In Quality Analysis, Quality Analysis
Infinite Technologies
Diploma In Web Development, Web Designing
ABOUT DAYA D.
Results-driven leader with 15+ years managing complex IT programs across regulated industries, including cloud-based deployments, SAP/database solutions, and intelligent bot implementations. Proven success in full SDLC execution, vendor management, and cross-functional team leadership. Expert in Agile, Waterfall, and Hybrid methodologies, with deep experience in budgeting, forecasting, and schedule optimization. Skilled in aligning cloud transformation and automation initiatives with business goals, mitigating risk, and driving scalable, compliant solutions from design through post-launch support. Adept at stakeholder engagement, vendor management, and aligning cross-functional teams to drive scalable, compliant solutions. Skilled in risk mitigation, executive reporting, and translating complex business needs into actionable technical outcomes.
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